Portable chargers use 3.7V cells, output 5V by default, and USB-C PD adds 9V, 12V, 15V, 20V, plus 28–48V for high-wattage gear.
Curious about the numbers printed near the USB ports? Inside the casing, most units carry lithium-ion or lithium-polymer cells rated around 3.6–3.7 volts (nominal). Electronics inside raise that pack voltage to the 5-volt USB level, and newer USB-C models can negotiate higher steps for faster charging and bigger devices. This guide translates those labels into plain English so you can pick the right charger, cable, and port without guesswork.
Power Bank Voltage: How Many Volts Do They Use?
Two voltages matter. One is the internal battery’s nominal rating, tied to cell chemistry. The other is the output at the port, which your phone, tablet, or laptop actually sees. They differ by design, and both shape performance.
Internal Cell Voltage
Most portable packs use one or more Li-ion cells with a nominal rating near 3.7V. Nominal means an average point on the discharge curve. A fresh charge sits near 4.2V, then the voltage falls through the cycle until a protection circuit cuts the output near 3.0–3.2V to protect the cells. Larger units may place cells in parallel to raise capacity or in series to raise internal pack voltage before regulation.
USB Output Voltage
Classic USB-A ports deliver 5V. USB-C still supports 5V, yet it can step up through set points when the charger, cable, and device agree. Those steps include 9V, 12V, 15V, and 20V. With the extended power range on compliant gear, you’ll also see 28V, 36V, and 48V for high-wattage charging.
Common Voltage Profiles And What They Do
Here’s a quick map of the output levels you’ll find on packaging and what each one is for. A brief digital handshake sets the level; you don’t have to press buttons or dial a voltage manually.
| Port Profile | Voltage | Typical Use |
|---|---|---|
| USB Default | 5V | Universal baseline; phones, earbuds, accessories |
| PD Step | 9V | Phone fast-charge modes |
| PD Step | 12V | Phones, cameras, routers |
| PD Step | 15V | Tablets, smaller laptops |
| PD Step | 20V | Laptops up to 100W with a rated cable |
| PD EPR | 28V / 36V / 48V | High-power gear up to 240W with an EPR cable |
Why Internal Voltage And Output Voltage Differ
A boost converter raises the pack’s 3.x volts to a stable 5V or to higher USB-C steps. Conversion isn’t free; a slice of energy turns into heat, so the delivered watt-hours at the port are lower than the raw figure on the label. Capacity is listed at the cell’s nominal voltage because energy is measured in watt-hours: volts × amp-hours. That convention keeps ratings comparable across brands.
Reading Capacity And Voltage Together
To translate a label into energy, multiply amp-hours by 3.7V to get watt-hours. That number reflects stored energy before conversion. When the output shifts to 5V, 9V, 15V, or 20V, the electronics trade current for voltage to deliver roughly the same watts within limits. Higher output levels add switching losses, so real-world energy at the port drops a bit more at 20V than at 5V.
What About Multi-Port Models?
Multi-port models share a power budget. A spec might say “140W shared” across two USB-C jacks. If one laptop pulls 20V at 5A (100W) and a phone joins in, the laptop may step down to 20V at 3A or to 15V so the total stays under the cap. On some chargers, a tiny screen shows the split in real time, which makes planning easier.
Fast Charging, USB-C PD, And Higher Voltage Options
USB-C power delivery adds a negotiation phase. The charger advertises supported voltage steps and current limits; your device asks for what it can use. With extended power range, certified gear and the right cable can present 28V, 36V, or 48V at up to 5A for a peak of 240W. That’s how modern packs and bricks can run bigger laptops and workstations without a barrel connector.
For the base rules and the newer high-wattage steps, the USB-IF page on USB Power Delivery spells out the 5–20V range and the 28/36/48V additions under EPR, along with the 240W cap. For cell chemistry basics and why labels point to 3.6–3.7V nominal, see this primer on lithium-ion nominal voltage, which explains common ratings used across the industry.
Cable Ratings Matter
A cable sets the ceiling. Standard USB-C cables support up to 3A. Marked 5A cables include an e-marker chip that proves higher current capability. EPR adds a requirement for cables that handle the higher voltage steps as well. If the cable can’t confirm those features during the handshake, the charger falls back to safe levels.
Device Limits Still Apply
Port labels show the menu; your device picks from that menu. A phone that only speaks 9V won’t ask for 15V. A thin-and-light laptop that peaks at 65W will settle at 20V with a bit over 3A, even if a 240W brick or bank is connected.
Choosing A Bank By Voltage And Use Case
Start with the gear you plan to power. That steers you to the right voltage steps, cable, and capacity. Use the checks below to match features to needs without overbuying.
Phones And Small Devices
Look for a model with steady 5V, plus common PD steps like 9V and 12V. Many Android phones use 9V modes, and some accessories benefit from 12V. Proprietary fast-charge schemes exist, yet most fall back to PD just fine when both sides support it. A compact pack with one USB-C and one USB-A port covers day-to-day carry.
Tablets And Everyday Laptops
Seek 15V and 20V on a USB-C port, with current up to 3A or 5A depending on your adapter and cable. A common laptop target is 65W, which maps to 20V at a bit over 3A. Many tablets run fast at 15V with lower current, so a travel pack that lists 15V/20V hits the sweet spot.
Creator Rigs And Gaming Laptops
High-draw machines may sip from an external GPU or a big brick during sessions, yet packs are handy for top-ups. If your device supports high-wattage USB-C charging, check for EPR steps and a cable labeled for those voltages. Keep expectations reasonable; sustained 200W loads are best handled by a wall adapter, while a pack shines for short spikes and mobility.
Label Clues To Check
Scan for lines like “USB-C1: 5V/9V/15V/20V ⎓ 5A” and any mention of “28V/36V/48V (EPR).” If a label lists only 5V, that’s baseline. If it lists 5V with “1.5A BC 1.2,” that’s classic fast charge on legacy ports. For laptops, 20V is the tell; for bigger rigs, EPR steps and a rated cable become the deciding factors.
Capacity, Watt-Hours, And Realistic Expectations
Milliamp-hours sound large, yet they don’t compare well across voltages. Energy is what counts, and that’s volts multiplied by amp-hours. A 10,000 mAh pack at 3.7V stores about 37 Wh before conversion. After boosting to 5V or 20V, some energy turns into heat. Delivered energy shrinks a bit more at higher steps, so plan a margin if you need to run a laptop during a long meeting.
Practical Math You Can Do In Your Head
To estimate energy, use this shortcut: Wh ≈ (mAh × 3.7) ÷ 1000. If you know your device’s draw in watts, divide Wh by that draw to guess hours of run time. Keep a buffer for conversion losses and for power the device uses while charging its own battery.
mAh To Wh Examples You Can Use
These quick examples turn a label into a practical sense of scale. The aim is a clean estimate you can apply while shopping.
| Rated Capacity (mAh @ 3.7V) | Approx. Wh | Good For |
|---|---|---|
| 5,000 | ~18.5 Wh | Earbuds, a small phone top-up |
| 10,000 | ~37 Wh | One phone charge, maybe two small ones |
| 20,000 | ~74 Wh | Multiple phone charges, a tablet |
| 27,000–27,500 | ~100 Wh | Flights-friendly max for many airlines |
| 40,000 | ~148 Wh | High-capacity models; check airline rules |
Troubleshooting Slow Or No Charging
Seeing a low-power message or a trickle when you expected speed? Work through these checks in order. One small mismatch often explains the slowdown.
Check The Cable First
Swap the cable for a known 5A USB-C lead if you’re charging a laptop. Many random cables are data-only or limited to 3A. If the pack and device support EPR but the cable doesn’t, the session will drop back to lower steps or refuse high-power modes.
Try A Different Port
Some models label ports with different ceilings. A port marked “C1 100W” may carry the full menu, while “C2 30W” caps at 15V or 20V with less current. USB-A ports are 5V only, even when the unit also has USB-C.
Reduce The Load
If two devices are attached, unplug one and watch the rate jump. On a shared budget, the first device may have stepped down to make room for the second. A quick test isolates which port pairing meets your needs.
Update Device Firmware
Phones and laptops sometimes refine charging behavior through firmware. A vendor update can add better PD handling or fix quirky negotiation. If you see odd behavior across multiple chargers and cables, a system update can help.
Safety, Specs, And Practical Tips
Voltage is only part of the story. Current limits, cable capability, and thermal design shape the real outcome. Use these quick habits to keep charging smooth and safe.
Match The Cable To The Job
Use a labeled 5A USB-C cable for laptop-class charging. For EPR steps, pick a cable that states EPR support. If charging feels slow, swap the cable before chasing deeper causes.
Watch The Total Wattage
Shared power means combined loads can throttle a port. If the spec lists “140W shared,” two heavy devices will split that pool. Many models show live output on a screen, which makes it easy to see when a second device trims the headroom for the first.
Mind Airline Limits
Air travel rules focus on watt-hours, not just volts. Many carriers allow up to 100 Wh in carry-on without paperwork, with a higher bracket up to around 160 Wh needing approval. Keep the Wh figure visible on the label to speed up gate checks.
FAQ-Style Clarifications Without The Fluff
Is A Higher USB-C Voltage Always Faster?
No. Speed comes from both voltage and current and from the device’s own charging curve. A phone may peak at 9V, while a laptop that needs 65W uses 20V at a bit over 3A. Asking for 28V brings no gain unless the device wants that step.
Can A Pack Damage A Device By Offering 20V Or 48V?
No. USB-C power delivery uses negotiated steps. The device requests a level it supports. If it only speaks 5V or 9V, that’s where the session stays.
Why Doesn’t A 20,000 mAh Pack Deliver 20,000 mAh At 5V?
The rating is tied to the 3.7V cell inside. Once the electronics boost to 5V, the current you see on the output side reflects the higher voltage and conversion losses. Watt-hours remain the straight measure across brands and models.
Bottom Line: Pick Voltage By Device, Not Hype
Match the port menu to your gear. Phones need dependable 5V and common PD steps such as 9V or 12V. Tablets and many laptops run best with 15V or 20V. Bigger rigs that accept high-wattage USB-C modes call for EPR steps plus a rated cable. Pair that with a realistic watt-hour figure, and your setup will charge fast, run cool, and travel well.